Covid-19 measures

No more updates expected

Covid Care - Our policies

Current Covid-19 status

Covid Care - Our policies

Corona Virus (COVID-19) hasn't completely gone away. There are people that are still vulnerable, such as asthmatics, COPD sufferers and those with immune deficiencies. We understand your needs, so some care processes remain in place. These will have no adverse effect on those that are unaffected by Covid related issues.

You don't share with other guests! (Fabulous!) This is a big plus for any number of reasons anyway.

We'll continue to use an enhanced cleaning and disinfectant regime, including certified viricidal disinfectants (EN14476) and UV-C protocols to address Covid-19 specifically.
While the use of UV-C lamps is not required, they are a proven method of disinfectant and sterilisation, and as we have them it makes sense to continue using them. It's clean and it's way cool.
We use the UV-C lamps in all guest rooms and in all areas between bookings. This not only sterilises the air in those rooms all at once, it sterilises all surfaces in each room in preparation for heightened cleaning, making it safer for us, and ultimately you.
While you stay, we constantly sterilise the air in Gowanlea Heights using UV-C air purifiers. We use these to reduce the amount of any virus that may be in the air on an ongoing basis. These are also HEPA which improves the air quality for asthmatics and COPD sufferers!
We have CO2 monitors that alert if there's a need for ventilation. Who needs stuffy rooms, right?
We've reduced the opportunity for the spread of the virus by changing some service processes with a minimal impact to guest experience, as evidenced by our Visit Scotland Four Star GOLD Grading!
We have a separate entrance to Gowanlea for guest use only. It's the big main door for you!
We have arrangements in place to replenish your rooms supplies and, if requested, can of course arrange to change bedding and towels for longer stays.